Betting should be a form of entertainment, not a source of income. At 11Wickets, we believe that playing within the right limits makes for a healthy and enjoyable experience. Our responsible gaming tools and guides are here to keep you safe.
Responsible gambling means enjoying betting as a form of controlled entertainment. Many people mistakenly see betting as a fast way to make money — and that misconception is at the root of most problems. At 11Wickets, we want every player to understand that responsible gambling isn't just good for you; it matters for your family too.
When betting goes beyond entertainment and starts causing financial or emotional stress, it becomes a problem. Our responsible gambling policy is here to help you understand and respect that boundary.
Keep in Mind: Responsible gambling isn't a weakness — it's a sign of self-awareness.
A dedicated team at 11Wickets works to ensure responsible gambling. We want you to finish every betting session with a smile.
* Results from the 11Wickets user survey (2026)
We've taken dedicated steps to ensure the safety of every player at 11Wickets.
11Wickets follows a strict age verification process. Users' ages are confirmed both at registration and at withdrawal. Our platform is completely off-limits to minors.
You can set your own daily, weekly, or monthly betting limits at any time. Limits take effect immediately once set, and can only be increased after 24 hours.
If you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, no bets can be placed and no promotional emails will be sent.
If you feel your betting is getting out of control, consider permanent self-exclusion. You can lock your account for anywhere between 6 months and 5 years.
You can view your betting history, win/loss ratio, and total spend at any time. Transparency is at the core of what we do.
At any sign of addiction, our trained support team will guide you toward professional help. Our support is available 24/7.
Betting addiction often creeps up gradually and can be hard to recognize in yourself. Read through the questions below — if you answer "yes" to more than three, it may be time to seek help.
Do you repeatedly place bets to try to recover money you've lost ("chasing losses")?
Do you feel restless or irritable when you're not betting?
Have you ever borrowed money from family or friends to place bets?
Do you hide your betting activity from the people close to you?
Is betting affecting your work, studies, or time with family?
Are you betting beyond your set budget and finding it hard to stop?
Three or more "Yes" answers? It's time to take caution! Reach out to us today or take advantage of our self-exclusion feature.
The following tools are available free of charge to help you play responsibly at 11Wickets.
Set a maximum deposit limit for each day, week, or month. Lowering your limit takes effect immediately; increasing it takes 7 days to come into force.
Set a maximum time limit for each betting session. You'll receive an automatic alert when your time is up.
Your session will automatically end once you reach a set loss amount, protecting you from significant financial harm.
A reminder will appear at set intervals showing how long you've been playing and how much you've spent.
Pause your account for 1 to 42 days. No bets can be placed during this time, but any funds in your account remain safe.
These guidelines, drawn from the experience of seasoned bettors, will help keep betting enjoyable at all times. They come recommended by the responsible gambling experts at 11Wickets.
Keep in mind: Winning is a bonus — the entertainment is the point.
No betting system or strategy can guarantee success. Responsible gaming means accepting that reality.
The self-exclusion system at 11Wickets is a simple and effective step to keep you safe.
Go to "Self-Exclusion" in your Account Settings and select your preferred duration.
6 months, 1 year, 3 years, or 5 years — choose whatever works best for you.
Your account is locked as soon as the request is made. No bets can be placed and no deposits can be made.
Any funds in your account during self-exclusion remain safe and can be withdrawn once the period ends.
Important: Once self-exclusion is activated, it cannot be cancelled before the selected period ends. Please make this decision carefully. If you need immediate assistance, contact our support team.
11Wickets has put protective measures in place to prevent your child or any underage family member from accessing online betting platforms. As a parent, however, there are steps you should take as well.
If a minor's account is detected, 11Wickets will immediately close it and void all associated transactions.
Awareness
Stay Aware of Your Own Situation
Control
Betting Within Your Limits
Balance
Balance Betting with the Rest of Your Life
Support
The Courage to Ask for Help When You Need It
We're always here to support responsible gaming at 11Wickets.
Email us for any questions or assistance related to responsible gambling.
Support@11wickets.ws
Log in to the platform and speak with our expert team via Live Chat.
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Join today for a fun and enjoyable betting experience. Use our protection tools to play safely and responsibly.
18+ Only | Bet Responsibly | Terms & Conditions Apply